FAQ's
Absolutely anybody can buy our products via our Anchor Earth website. Whether you own a cafe, run your own home catering business or just want to buy our products for your personal use, you have the opportunity to buy from us.
We can deliver Australia wide. Freight costs will vary depending on your location. Click here to find out more.
We endeavor to dispatch all orders the next day if an order is placed before midday. Typically our courier service will deliver the day of dispatch for all metro orders. If you have any concerns, please call our customer service team for more information on (02) 9697 2499.
We currently offer free delivery to Sydney, Brisbane and Melbourne metro areas for orders over $400.
We offer free delivery to ACT, Sydney, Brisbane and Melbourne Outer Metro areas for orders of $600.
Any location outside of these delivery areas will be provided with a freight quote upon submitting an order request. Once you have received your freight quote based on your specific location, you will be able to finalize your order.
For more information about our freight, click here.
For change of mind, we will offer you a credit within 7 days of receipt of goods. You will be responsible for shipping the goods back to our closest warehouse.
If stock has been damaged, we will replace it free of charge. We will need to see proof of the damage.
We sure do! We offer custom printing on MOST of our products; Kraft food boxes, napkins, greaseproof paper, takeaway paper bags, coffee cups, Clear PET cups and so much more!
Get your brand into the hands of your customers, literally.
We do everything we can to make the process as simple and easy as possible. In order to do so, we offer the following services as part of your custom banded packaging.
• Free in-house design
• Warehouse and distribution- we can customise an offer to meet your growing needs.
• Simple payment methods available
• Assistance with stock management to ensure you never run out!
• We print using completely non-toxic soy or water based ink.
Minimum order quantities apply, so contact us to find out more.
We do offer wholesale prices for large volume orders. Please email us at [email protected] to discuss this further.
Of course you can. View, download and print our latest catalogue here.